What is the correct procedure to migrate from one UC500 to another? The CUE is defective on the current box. I tried to backup using CCA but it doesn't go anywhere on the backup progress bar.
You can actually copy over the IOS configuration from the old UC520 to the new UC520.
Here are the steps for copying over the IOS configuration from the old UC520 to the new UC520:
Be sure that the replacement UC520 is running the same or newer software release as the old UC520. Perform software pack upgrades on the replacement UC520 before copying over the configuration.
Be sure that any license upgrades are applied to the new UC520 before copying over the configuration from the old UC520 to the new UC520.
Connect your computer to the old UC520, launch a FTP or TFTP server on your computer, and the execute the following command on your old UC520: copy running-config
After the configuration from the old UC520 is copied, connect your computer to the new UC520, and then execute the following command on the new UC520: copystartup-config
Restart the new UC520 by executing the reload command.
After the new UC520 has been restarted, make the following changes to the configuration on the new UC520 unit:
Update the lines starting with tftp-server flash: in the UC520 configuration to match what is found in the factory default configuration file included in the software pack on your new UC520.
Update the lines starting with load in the UC520 configuration to match what is found in the factory default configuration file included in the software pack on your new UC520.
If you are running the 7.0.2 software pack or later on your UC520 unit, be sure that the ip http path flash:/gui/ line is there in your UC520 configuration.
Press Ctrl+C to exit out of configuration mode, and then type wr mem to get the updated configuration saved.
You will also need to perform a few steps to get CUE configured.
Type service-m i0/0 se to access the CUE module from CLI. If you are unable to get into your CUE module, you might have to execute the service-m i0/0 se clear command first, and then execute the service-m i0/0 se command again.
You should get a prompt similar to the following: UC500-CUE>, UC500-CUE#, se-10-1-10-1>, or se-10-1-10-1#.
Execute the following commands in CUE CLI:
UC500-CUE# web skipinitwizard
UC500-CUE# usernamecreate
UC500-CUE# usernamepassword
UC500-CUE# conf t
UC500-CUE(config)# hostname UC500-CUE
UC500-CUE(config)# timezone
UC500-CUE(config)# groupname Administrators member
After entering the following commands in CLI, use either CCA 2.0 or later or the CUE Web GUI to get CUE fully configured.
Note that the CUE administration username and password needs to be the same as the IOS administration username and password (which is the username and password entered when you log on to the UC520 unit through CCA). In addition, the CUE timezone must match that of the IOS and CME timezone settings, even though the CUE timezone setting is in a different format from the IOS and CME timezone settings.
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