Cisco 7931 Extension Mobility issue.

haouaswajih · ‎02-25-2010

Dear Networkers,

I have CCM 6.0.1-3000-7 cluster installed (1 Publisher + 1 Subscriber).

All services are up and running. We have 4 x Cisco 7931 IP Phones. 8 different lines are assigned to each Cisco 7931 IP Phone and Extension Mobility is enabled on these IP Phones.

I have created 4 Device Profiles (Type 7931) and assigned 8 new Lignes to each Device Profile.

The issue is that when I login with Extension Mobility, Some lines of the Device Profile are not assigned. and we got the following Messsage : Line not assigned !

When i logout with Extension Mobility, all the 8 lines are assigned correctly th old values.

Can you please advise. It's really urgent.

Thanks in advance.

Best Regards.

Aaron Harrison · ‎03-04-2010

Hi

Sounds like you need to raise a TAC case.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

haouaswajih · ‎03-04-2010

Hi

I did not open a TAAC case.

It sounded like a bug for me. I just upgraded the CCM CLuster from 6.0(1) to 6.1(2) and the issue was resolved.

Thanks.