Remote cisco IOS Image upgrade issues

Answered Question
Feb 25th, 2010
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Hi guys,


I want to upgrade the image of the Cisco 2800 series router. Unfortunately, i have to do this remotely as this router is not hosted in my place.


When i tried to copy the new IOS image to the flash, i got the message saying "Not enough memory space in the flash". The only way i have to do this is to delete the old image and copy the new image; then reboot the router with new image.


Since i have to do this remotely, i am really concern about the router down time. Do i have to make any special considerations when i do this?


  • When the old image is deleted, will it still allow me to connect to the router to do the new image upgrade?
  • Once the image is upgraded, will it boot into normal mode or ROMMON mode?
  • Once the image is rebooted, will the old configuration will be still intact? or do i have to reload the config again?


Cheers

Nimal

Correct Answer by Leo Laohoo about 7 years 3 weeks ago

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chris.macleod Thu, 02/25/2010 - 07:48
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Hi,


When the old image is deleted, will it still allow me to connect to the router to do the new image upgrade?


    Yes as the ios is loaded from flash into RAM on bootup so deleting the IOS from flash will not cause any issues.



    Once the image is upgraded, will it boot into normal mode or ROMMON mode?


      Depends on the config-register setting - post this (show version)


      Once the image is rebooted, will the old configuration will be still intact? or do i have to reload the config again?


        After you erase the flash and copy the new IOS you will need to to a copy run start to write the config to flash again.  If you don't do this                          you will lose the config.



        Thanks

        Chris

        nimalrajphilips Thu, 02/25/2010 - 08:19
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        Hi,


        I did as i said, everythign works fine. But, i had two additional interfaces on the router. They are not detected in teh new image.


        But, if i put the image back t the original, both the interfaces are detected. Why is that..?


        How can i rectify this..?


        Cheers

        chris.macleod Thu, 02/25/2010 - 08:21
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        Hi,


        What type of interfaces are missing?  Can you post the old and new IOS versions.




        Thanks

        Chris

        nimalrajphilips Thu, 02/25/2010 - 08:27
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        Hi


        I am using Cisco 2811 Router. Initially it had  c2800nm-ipbasek9-mz.124-11.XJ4.bin. I upgrad it to c2800nm-adventerprisek9-mz.124-25b.bin.


        By default the router had two fast eather interfaces. But for our requirement, we have added two additional Fast Ethernet interfaces (Fe0/0/0 and Fe0/2/0).


        Both both additional fast ethernet interfaces are not detected with the new Image.


        What should i do to get this interfaces on the new image.


        cheers

        Jerry Ye Thu, 02/25/2010 - 10:22
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        Do you have the exact part number for those two modules?


        Regards,

        jerry

        nimalrajphilips Thu, 02/25/2010 - 15:27
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        Hi, I dont have any part numbers of the interfaces with me right away.


        Is this issue is because of the new IOS image doesnt recognise additional interfaces..? or something else..?


        The main reason i want to upgrade the IOS is to implement IPSec VPNs.

        Jerry Ye Thu, 02/25/2010 - 15:50
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        If you post the output of show diag and show inventory, we should be able to figure out the model number. It is possible that the modules need special software.


        Regards,

        jerry

        Leo Laohoo Thu, 02/25/2010 - 16:05
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        If you CF doesn't have enough space, why don't you get a bigger one (maximum size 2Gb)?
        Can you send a USB stick to the router?  If you can, load the IOS into the USB or CF and send it across.


        If you are using either the HWIC-1FE or HWIC-2FE, you need to use the IOS with the "T" train.


        Data Sheet:  1- and 2-Port Fast Ethernet High-Speed WIC for Cisco Integrated Services Routers
        http://www.cisco.com/en/US/prod/collateral/routers/ps5854/product_data_sheet0900aecd80581fe6_ps5855_Products_Data_Sheet.html


        Message was edited by: leolaohoo

        nimalrajphilips Fri, 02/26/2010 - 00:15
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        Hi I have attached the diag and inventory outputs here.. So i have 2 x HWIC-1FE.

        And the image i am trying to upgrade is c2800nm-ipbasek9-mz.124-11.XJ4.bin


        Can this be an issue..?


        lealaohoo, I have managed to upgrade the new image w/o deleting the old image to the CF. I just move few GUI files (*.tar files)  out of the flash.

        So i have the both old and new IOS in the router as per now.


        Router#sh diag
        Slot 0:
                C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports
                Port adapter is analyzed
                Port adapter insertion time unknown
                EEPROM contents at hardware discovery:
                PCB Serial Number        : FOC122201RD
                Hardware Revision        : 1.0
                Top Assy. Part Number    : 800-26920-04
                Board Revision           : A0
                Deviation Number         : 0
                Fab Version              : 04
                RMA Test History         : 00
                RMA Number               : 0-0-0-0
                RMA History              : 00
                Processor type           : 87
                Hardware date code       : 20080527
                Chassis Serial Number    : FHK1217F3H7
                Chassis MAC Address      : 001d.70bd.ea68
                MAC Address block size   : 24
                CLEI Code                : COM7R00ARA
                Product (FRU) Number     : CISCO2811
                Part Number              : 73-10258-05
                Version Identifier       : V05
                EEPROM format version 4
                EEPROM contents (hex):
                  0x00: 04 FF C1 8B 46 4F 43 31 32 32 32 30 31 52 44 40
                  0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 04 42 41 30
                  0x20: 88 00 00 00 00 02 04 03 00 81 00 00 00 00 04 00
                  0x30: 09 87 83 01 32 67 8F C2 8B 46 48 4B 31 32 31 37
                  0x40: 46 33 48 37 C3 06 00 1D 70 BD EA 68 43 00 18 C6
                  0x50: 8A 43 4F 4D 37 52 30 30 41 52 41 CB 8F 43 49 53
                  0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12
                  0x70: 05 89 56 30 35 20 D9 02 40 C1 FF FF FF FF FF FF


                WIC Slot 0:
                1 Port FE HWIC
                Hardware Revision        : 2.0
                Top Assy. Part Number    : 800-27737-02
                Part Number              : 73-10676-02
                Board Revision           : B0
                Deviation Number         : 0
                Fab Version              : 02
                PCB Serial Number        : FOC12214Z0G
                RMA Test History         : 00
                RMA Number               : 0-0-0-0
                RMA History              : 00
                Product (FRU) Number     : HWIC-1FE
                Version Identifier       : V01
                CLEI Code                : COUIAFTCAA
                Base MAC Address         : 001f.ca59.039f
                MAC Address block size   : 1
                Connector Type           : 01
                EEPROM format version 4
                EEPROM contents (hex):
                  0x00: 04 FF 40 05 3A 41 02 00 C0 46 03 20 00 6C 59 02
                  0x10: 82 49 29 B4 02 42 42 30 88 00 00 00 00 02 02 C1
                  0x20: 8B 46 4F 43 31 32 32 31 34 5A 30 47 03 00 81 00
                  0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 31 46 45 20
                  0x40: 20 20 20 20 20 20 20 20 20 89 56 30 31 20 D9 02
                  0x50: 40 C1 C6 8A 43 4F 55 49 41 46 54 43 41 41 CF 06
                  0x60: 00 1F CA 59 03 9F 43 00 01 05 01 FF FF FF FF FF
                  0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


                WIC Slot 2:
                1 Port FE HWIC
                Hardware Revision        : 2.0
                Top Assy. Part Number    : 800-27737-02
                Part Number              : 73-10676-02
                Board Revision           : B0
                Deviation Number         : 0
                Fab Version              : 02
                PCB Serial Number        : FOC12296JQ2
                RMA Test History         : 00
                RMA Number               : 0-0-0-0
                RMA History              : 00
                Product (FRU) Number     : HWIC-1FE
                Version Identifier       : V01
                CLEI Code                : COUIAFTCAA
                Base MAC Address         : 0022.5508.1422
                MAC Address block size   : 1
                Connector Type           : 01
                EEPROM format version 4
                EEPROM contents (hex):
                  0x00: 04 FF 40 05 3A 41 02 00 C0 46 03 20 00 6C 59 02
                  0x10: 82 49 29 B4 02 42 42 30 88 00 00 00 00 02 02 C1
                  0x20: 8B 46 4F 43 31 32 32 39 36 4A 51 32 03 00 81 00
                  0x30: 00 00 00 04 00 CB 92 48 57 49 43 2D 31 46 45 20
                  0x40: 20 20 20 20 20 20 20 20 20 89 56 30 31 20 D9 02
                  0x50: 40 C1 C6 8A 43 4F 55 49 41 46 54 43 41 41 CF 06
                  0x60: 00 22 55 08 14 22 43 00 01 05 01 FF FF FF FF FF
                  0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
        Router#


        Router#sh inventory
        NAME: "2811 chassis", DESCR: "2811 chassis"
        PID: CISCO2811         , VID: V05 , SN: FHK1217F3H7


        NAME: "One-Port Fast Ethernet High Speed WAN Interface Card on Slot 0 SubSlot 0", DESCR: "One-Port Fast Ethernet High Speed WAN Interface Card"
        PID: HWIC-1FE          , VID: V01 , SN: FOC12214Z0G


        NAME: "One-Port Fast Ethernet High Speed WAN Interface Card on Slot 0 SubSlot 2", DESCR: "One-Port Fast Ethernet High Speed WAN Interface Card"
        PID: HWIC-1FE          , VID: V01 , SN: FOC12296JQ2


        Router#


        cheers

        Leo Laohoo Fri, 02/26/2010 - 01:32
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        According to the data sheet you need IOS starting from 12.4(15)T will support the HWIC-1FE.

        chris.macleod Fri, 02/26/2010 - 01:08
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        How much ram does the router have?  Show version has this information.

        nimalrajphilips Fri, 02/26/2010 - 14:14
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        Hi, as suggested, I will try uploading the T-series IOS to the router on Monday and verify the functionality of the HWIC.

        nimalrajphilips Mon, 03/01/2010 - 06:20
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        Hi guys, i have tried upgrading the image to T series image. It did the trick for me.


        Thanks for guiding.


        Cheers

        Correct Answer
        Leo Laohoo Mon, 03/01/2010 - 13:56
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        Can you mark this thread as "Answered"?

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