Unity Express Upgrade

Answered Question
Feb 25th, 2010
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Hi All


I am in the process of upgrading to CUCM 7.1 from 4.1(3). The company also have a Cisco 2851 with Unity Express installed on a NM-CUE module. In order for Unity Express to be compatible we also need to upgrade it to a later version. We have purchased an NME-CUE with Unity Express 7.1 pre-installed.


Is it possible to restore a backup from the earlier version of Unity Express (mailboxes etc.) onto the newly installed module once it has been configured? I have read all the documentation about upgrading the software but not seen anything about upgrading the hardware as well.

Correct Answer by seaman0555 about 7 years 4 months ago

You can copy the config out of the old CUE and paste it into the new CUE, but you will lose the greetings and messages.  I am unaware of anyway to retain the greetings and messages.

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Correct Answer
seaman0555 Fri, 02/26/2010 - 06:49
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You can copy the config out of the old CUE and paste it into the new CUE, but you will lose the greetings and messages.  I am unaware of anyway to retain the greetings and messages.

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