David Hailey Fri, 02/26/2010 - 16:28

If it's a hard reset (i.e., complete power down and reboot) then I'd look at the physical layer first.  Check errors on the switchport the phone is connected to and, regardless of errors seen/not seen, at least swap cables or put the phone in a different physical location and see if you have the same issue.


My assumption is this is a single phone...not just any old phone resetting whenever it wants.

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