03-01-2010 06:22 AM - edited 03-15-2019 09:35 PM
Hi ,
We are using cisco unity connection voice mail system 7.0 . One of the user getting voice mail box full error.I have deleted his messages through IP phone.But still getting the same error.we dont have cisco PCA unity inbox also.
Can anybody suggest to delete the user messages from cisco unity connection administration .
03-01-2010 07:36 AM
Hi Ajay,
Did you delete all the Messages from the "Deleted items" folder via
the TUI. They may be sitting in there taking up the Mailbox storage
quota space.
Cheers!
Rob
03-01-2010 07:42 AM
Hi ,
Can you please provide from where i need to access TUI deleted items folder.because what i have the option of deleting the messages through IP phones only.
03-01-2010 07:49 AM
Hi Ajay,
User Guide for the Cisco Unity Connection Phone Interface (Release 7.x)
Managing Deleted Messages
Cheers!
Rob
03-02-2010 05:53 AM
Thanks for your help problem is resolved now.
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