I am trying to set up my CME/CUE system so I can transfer a caller directly to a user's voicemail. At the moment it goes to busy. I am using CME 7.0(0), CUE 7.0 and an IOS of 12.4(20)t4. Voicemail works and calls forward on no answer or busy just fine.
I have created an e.164 number in CUE that is a 1 plus their regular extension. They have 4 digit extensions. This plan doesn't overlap with anything else. 7377 is the voicemail pilot. I have created an ephone-dn that has a number of 1.... and does "call-forward all 7377".
I am posting an abbreviated version of what I think are the important configurations. I'm assuming it's something simple, but I've been through a dozen posts and can't see where I went wrong.
voice service voip
allow-connections h323 to sip
allow-connections sip to h323
no supplementary-service h450.2
no supplementary-service h450.3
sdspfarm units 5
sdspfarm tag 1 Confrn
authentication credential XXXX XXXX
load 7916-24 B016-1-0-4
load 7911 SCCP11.8-3-2S
load 7937 apps37sccp.1-3-4-0
load 7965 SCCP45.8-5-2S
ip source-address XX.XX.XX.XX port 2000
timeouts interdigit 6
system message User Options
url services http://XX.XX.XX.XX/voiceview/common/login.do
url authentication http://XX.XX.XX.XX/CCMCIP/authenticate.asp
max-conferences 4 gain -6
call-forward pattern .T
web admin system name XXXX XXXX
create cnf-files version-stamp 7960 Jan 27 2010 18:22:17
ephone-dn 10 octo-line
call-forward busy 7377
call-forward noan 7377 timeout 25
call-forward all 7377
Thanks in advance.