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Cisco Call Back

odinhuodin
Level 1
Level 1

Greetings,

I'm having problems with the Cisco Call Back.
When I place a call to the phone "A" and this is busy, I press the button CallBack.
When the phone "A" is free, I get the tone of the Call Back, but when I press the button to redial, I get a message on the phone display that the service is unavailable.
Someone has seen something similar?
CallManager Version 4.2 (3)

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Try resetting the CCMsysuser pwd via the CCMPWDchanger, also try restarting CEF service

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

u chanded DNS reliance in enterprise parameters??

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