I assume the UCC server and client are suppose to show a person off-hook, but ours does not. I have debugged the RADIUS server and I do see the UC500 sending the RADIUS message to the UCC server, and the UCC server receiving the message, but my availability "orb" still shows me as available, and I am able to dial myself.
What's the next step to troubleshooting this? For reference the phones are plugged into the PC's to allow for video conferencing; could this be it?
Thanks in advance,