We have LMS 2.6.
In our net we use CISCO routers 2811 and Interface type Tunnel was configured on it. So IP address of this tunnel-interface is not reachable from CiscoWorks-server. DFM has showed alerts for this trouble and we changed Management State from "true" to "false" for Tunnel-interface on all 2811 routers.
Problem1: after last restart CiscoWorks-server new alerts was appeared in DFM - not reachable IP-addresses on tunnel-interfaces and now we does not see this interfaces in Detailed Device View and can not change their Management State. So we have some wrong alerts now. I tried to delete device by Device Management and add it again but I have no result - tunnel-interface did not appear in list of interfaces in Detailed Device View.
How we can get correct information in Detailed Device View and managament it?
Problem2: For one device we can't open window of Detailed Device View - in DFM Alerts and Acivities I click on device name, window is opened and instantly closed. How we can understand what's wrong with it?
Thanks in advance.