Uccx agents cme

Unanswered Question
Mar 2nd, 2010

Hi,

I have a Uccx server connected to a Callmanager express.. this all is working great!!

However im trying to use the agent desktop application this is not working somehow..

i installed the version from the uccx server (plugins) so the version is ok

everytime im trying to login i get the error message:

login attempt failed due to peripheral offline

I created also some users on the server. it think it has something to do with the config on the cme router.

Does anyone know how to configure this to let it work..?

Thanks

I have this problem too.
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Aaron Harrison Wed, 03/10/2010 - 04:57

Hi

Is it only the new agents that cannot log in?

Your older agents are OK?

Can you post your CME configuration?

Aaron

kennis1977 Wed, 03/10/2010 - 10:33

Hi,

Thanks for you're reply.

However... all the agents cannot login..

i think just somehting wrong with the config.

i can post this config tommorow ( i can't reach the cme right now)

but do have some example otherwise? (config cme)

Thanks

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