CUCM 6.X bug

Unanswered Question
Mar 2nd, 2010
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Hi All,


I havethat extension (8081150) as a primary line on 7945 ip phone.

When i tried to add the same extension (8081150) in the same partition on wireless 7921 ip phone as a primary line it gives an error which is "there is already that DN on the same partition"


Is anybody see this before?

Is that bug on CUCM?


Note:


It appears sometimes only....sometimes work fine...



What does that mean???



Also :


when I delete some extension from some ip phones it deletes it from that specific ip phone only.....BUT some times it deletes that extension from CUCM database at all


What is happening here also???

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Jaime Valencia Tue, 03/02/2010 - 07:25
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That's no error or bug, that is expected.

You CANNOT have the same DN as primary line in 2 phones.


You need to have it on line number 2+ on any other phone, and only 1 phone with DN on line 1


What you're doing are shared lines


HTH


java


If this helps, please rate


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youssef.ahmed Tue, 03/02/2010 - 09:07
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but how can we can make that on ccm version before,also i made this many times on current ccm version(6.x) before with no errors.


could u explain...

youssef.ahmed Tue, 03/02/2010 - 09:10
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do i by this force ccm to do something wrong and i'm forcing some kind of bug/misbehavoiur to raise

Jaime Valencia Tue, 03/02/2010 - 09:22
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It has always been the same, read this documentation:


Shared Line Restrictions


Do not configure shared-line appearances on the primary lines of the phones; for example, if two phones have a shared-line appearance, only one of the phones should have the primary line configured as shared (the other phone should have the secondary line configured as shared).


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmsys/a03dn.html#wp1100362


That's not a bug, that's documented and expected.


HTH

java

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