Stutter 7925G & AP521

Unanswered Question
Mar 2nd, 2010

Hi all,

We've just installed a UC560 for a client and we're experiencing the same problems as described in this thread (conversation stops in one direction for 5-10 seconds at a time).

There are 4 x AP521's and 15 x 7925G's. The 7925G we tested from was stationary, so it isn't a case of the phone moving from one AP to the next.

Was this ever resolved? I couldn't find a solution on the net and I can't really open a TAC at this time as the WAN link hasn't been setup

Thanks in advance.

I have this problem too.
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mega-byte Fri, 03/05/2010 - 15:18

What phone load is the 7925 running? CLI command "show ephone phone-load" if you are unsure. I've had some audio issues you mention when using the 1.3.3 phone load.

mega-byte Sat, 03/06/2010 - 05:41

I, too, received the firmware and it solved all of my audio quality problems with the 7925s. Thats where I was going with my previous post. I would open a TAC ticket and request the 7925 FW.

Steven Smith Mon, 03/08/2010 - 20:28

Looks like this issue is fixed in 1.3.4 firmware for the 7925 which went live on CCO today.  The bug id for this problem is...

CSCtc54410:  7925 has voice gaps for PSTN calls when connected to CME

I am working on getting this into the 8.0.2 software pack as well.


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