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LMS 3.2 RME 4.3.1 Inventory Failing for Switches

CJasztrabTMW
Level 1
Level 1

‎03-02-2010 07:58 AM

I have two 6500 Series switches that RME is not able to get the inventory for.  It keeps on failing.  I have tried to increase the SNMP timeout to a larger number also increased the telnet timeout.  I've seen it asked for in other posts.  Here is my ICServer log after i tried a collection.

,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 147
[ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 147
[ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 148
[ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 148
[ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 149
[ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 149
[ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 5 seconds for 192.168.10.53
[ Tue Mar 02  09:54:34 CST 2010 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 192.168.10.53 is
java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
    at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
    at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    ... 1 more
[ Tue Mar 02  09:54:34 CST 2010 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,777,Unknown Exception
java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
    at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    at java.lang.Thread.run(Thread.java:595)
[ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,841,Device collection failed for 192.168.10.53
[ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
[ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 5 seconds for 172.23.10.252
[ Tue Mar 02  09:54:35 CST 2010 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 172.23.10.252 is
java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
    at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
    at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    ... 1 more
[ Tue Mar 02  09:54:35 CST 2010 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,777,Unknown Exception
java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
    at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    at java.lang.Thread.run(Thread.java:595)
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,841,Device collection failed for 172.23.10.252
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
[ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST

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Joe Clarke
Cisco Employee
Cisco Employee

‎03-02-2010 12:25 PM

This is bug CSCtb16925.  A patch is available from the TAC to correct it.

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