03-02-2010 09:51 AM - edited 03-19-2019 12:33 AM
Hi all,
I got a CUCM Demo version from my compnay for trial before implementing CUCM 7 company wide.
As I installed the application I had no problems, however, when I try now to access the GUI / Devices / Phones and add a phone I get this error msg :
Add failed: [4935] allocated licenses consumed by used and pending. Please u[pload additional licenses and try again
How can I activate the Demo license so I can add a Phone for trial purpose?
Not sure if that is in regards to this, but if I try to start Cisco Call Manager the below error appears (Picture)
As you can see from the Picture I have 150 licenses, but what am I doing wrong?
Thanks,
Chris
03-02-2010 09:56 AM
Activate the CCM service
03-02-2010 10:22 AM
Hi,
Sorry, I think I posted this to fast. When I activate the Cisco CallManager service as in the picture (from Disabled to Enabled) I get the error msg you see in the screen.
How would I be able to activate the Cisco Call Manager services else?
Thanks
03-03-2010 05:07 AM
Try to restart the "License Manager" service.
If that didn't fix the problem, collect the following:
1) Command line output "run sql select * from licenseinfo"
2) License Manager logs (you may use RTMT to collect).
Michael
08-13-2010 02:56 AM
How to restart the "License Manager" service
08-13-2010 03:00 AM
Hi
Browse to callmanagerip/ccmservice
Log in, and then go to Tools/Control Center - Network Services. It should be listed under there... if not, it may be in Control Center - Feature Services.
Regards
Aaron
Please rate helpful posts...
08-13-2010 07:50 AM
Hello,
As per the previous recommendation you should be able to restart 'License Manager' service under Network Services in Servicability. That should help clear the issue. If that does not help, you could open a case with Licensing and they can generate 'temporary licenses' which expire after a certain time period.
Hope this helps!
Vajrender
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