We´ve got a SLM2048 in use (most current FW) and I wanted to apply our new password standards onto that switch. So I changed the password of the user admin and used special chars, which were =&!= and clicked update and save changes. I now know, that I should have been using only alphanumerical characters, but why is there no routine that checks the PW for conformance, before writing it onto the switch.
Problem now is, that I am unable to login and don´t want to do a hard reset, because the configuration would be lost. I know there should have been a rescue admin user, but there is none. What can I do now? Any chance that a cisco engineer could get in contact with me to debug the entered password in the lab and who could then tell me what was saved to ROM or how I can login again?
I will ask our PM about a routine that checks for characters and whether or not they are acceptable to the system. We should also make this more clear in the admin guide.
Just thinking out loud here ... If it took the character, I am wondering if it substituted it for a space, star or another character. Have you tried it with spaces where the special characters were?