I have a problem of hunt pilot and line group, hope you can help me.
The following are the situation:
Cisco UCM version:7.02
Hunt pilot number: 1000, it point to only one Hunt List (HL1) then it point to one line group (LG1)
the LG1 has 2 DN, 1001 is the first one and 1002 is the second one.
The line group Distribution Algorithm is broadcast and the hunt option is "Try next number, but not to next group" for all the situation.
The problem is when a caller call 1000, it success to brocast to 1001 and 1002, if 1001 pick the call and talking. During this time another caller call 1000,
we expect both 1002 will ring, because 1001 is talking. But 1002 did not ring, the phone just blink for call come in on the line of 1001. (Both 1001 and 1002 phone assign these 3 lines)
However, if 1002 pick the call and talking, 1001 still available, other peoples call 1000, 1001 will ring and the user can pick the call.
Would you please teach me how to config so that both user can ring if the other DN answering the call of 1000.