Problem: when the receptionist is on line 1 and a call is received the caller hears 5 rings before the receptionist hears 1 ring. It appears that the configuration isn’t allowing for the call to go to the next free extension.
Configured: 4 extensions are used, 7100, 7101, 7102, 7103. On each line it is configured for if busy or no answer the destination is the next line.
Need assistance in correct configuration so that if a line is busy it will automatically go to the next free extension.
Phone Type: 7970