LMS 3.0.1 Ciscoworks not working for 6509 VSS

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Mar 3rd, 2010
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Hi ,


We have installed LMS 3.0.1 and currently facing some problem with cisco view. I am not able to see the 6509 VSS with the cisco view. It is giving an error 'chasis is down'. I have reachability from LMS to these boxes and all other jobs are succefull(inventory, archiving etc). Only facing problem with the cisco view.

The details of the software updates are as below.



1.CiscoWorks Common Services3.1.108 Feb 2010, 12:05:32 AST
2.Campus Manager5.0.614 Feb 2010, 06:55:53 AST
3.CiscoView6.1.708 Feb 2010, 12:05:35 AST
4.CiscoWorks Assistant1.0.108 Feb 2010, 12:05:35 AST
5.Device Fault Manager3.0.208 Feb 2010, 12:05:36 AST
6.Internetwork Performance Monitor4.0.108 Feb 2010, 12:05:38 AST
7.Integration Utility1.7.108 Feb 2010, 12:05:39 AST
8.LMS Portal1.0.108 Feb 2010, 12:05:40 AST
9.Resource Manager Essentials4.1.108 Feb 2010, 12:05:41 AST
10.Health and Utilization Monitor1.0.008 Feb 2010, 22:01:05 AST


any help in this matter will be highly appreciated.


Regards

shibi

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Joe Clarke Wed, 03/03/2010 - 09:13
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What version of the Cat6000IOS CiscoView package do you have loaded?

Joe Clarke Wed, 03/03/2010 - 09:24
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You need to be sure.  Post the NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps/cvwPackageMap.map and a screesnhot illustrating the problem.

shibi.ravindran Wed, 03/03/2010 - 09:28
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Thanks for the reply clarke...

\\herewith attached the screenshot of the error..unfortunately i left the site now...so other details I will be able to send it tomorrow only..

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Joe Clarke Thu, 03/04/2010 - 11:32
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Restart Daemon Manager on this server.  Then open CiscoView again for the VSS.  If the problem persists, post the cv.log.

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