Unity Connection User " 0 Out" Feature

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Mar 3rd, 2010
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Where in Unity Connection do you define the "0 Out" feature to all allow callers to transfer to an opeator or another extension without leaving a message?

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Rob Huffman Wed, 03/03/2010 - 10:37
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Hey Arthur,


Go to the user and edit "Caller Input" for 0 and send caller to

the desired directory number.


Cheers!

Rob

arthurbecker Wed, 03/03/2010 - 10:48
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I believe that is for standard Unity.


This is for Unity Connection 7.x. I have no fields refering to "Caller Imput" under the Users section.....

Rob Huffman Wed, 03/03/2010 - 11:02
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Hi Arthur,


No, this is from Unity Connection 7.1 which is what we are running as well


If you bring up a User (yourself for example) and then click on Edit> the 7th

selection down from the top of the list should be Caller Input. This is where the Dial 0

would be set.


Cheers!

Rob

arthurbecker Wed, 03/03/2010 - 11:11
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Ahhh, thank you Rob! I see that is a drop down under Edit. i never saw this feature before.


   Thanks again, Art

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