Network Compliance Manager EoS/EoX

Answered Question
Mar 3rd, 2010
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Hello,


I know that there are a lot of discussions about EoS/EoX not working on other software packages (LMS and/or RME) but I would like to add Network Compliance Manager to the list. We generate reports on the first of each month and it has been a couple months since we have gotten a successful report.


Are there any logs that I could include that would be of any help in identifying this issue?


Thanks,


AJ Schroeder

Correct Answer by Joe Clarke about 7 years 3 weeks ago

I believe the same patch will be applicable to NCM (but I do not support NCM).  So the same ETA would apply (i.e. 3/16).

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Joe Clarke Wed, 03/03/2010 - 12:22
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I believe NCM is using the same interface as RME, and thus is affected by the same problem.

AJ Schroeder Wed, 03/03/2010 - 13:18
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I figured as much, but just wanted to add that to the list of apps that aren't working.

Is there an ETA?

Correct Answer
Joe Clarke Wed, 03/03/2010 - 15:35
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I believe the same patch will be applicable to NCM (but I do not support NCM).  So the same ETA would apply (i.e. 3/16).

dmamattah Wed, 03/31/2010 - 10:03
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has Cisco released the patch yet? i need to run this report asap

thanks

AJ Schroeder Wed, 03/31/2010 - 10:44
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I loaded the service pack for NCM (1.5.1) and EoS/EoX is

still failing! At least this time it is with a different error:


Exception in thread "main" java.lang.NullPointerException
at com.cisco.nm.lib.eox.util.PopulateEoxDeviceInfoUsingAG.skip(PopulateEoxDeviceInfoUsingAG.java:105)
at com.cisco.nm.lib.eox.util.PopulateEoxDeviceInfoUsingAG.createEoxModuleInfos(PopulateEoxDeviceInfoUsingAG.java:62)
at com.cisco.nm.lib.eox.util.PopulateEoxDeviceInfoUsingAG.populateEoxDeviceInfo(PopulateEoxDeviceInfoUsingAG.java:45)
at com.cisco.nm.cwncm.eox.EoxUtils.populateDevice(EoxUtils.java:138)
at com.cisco.nm.cwncm.eox.EoxUtils.getEoxDeviceInfosEx(EoxUtils.java:84)
at com.cisco.nm.cwncm.eox.EoxReportGenerator.main(EoxReportGenerator.java:333)

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