I'm new to the IT and Cisco phones environments so fairly unfamiliar. I'm making this to see if a clients request is possible after looking around for a few hours with no clue if the search is in vain.
We have Cisco IP Phones 7945s. We use Cisco Unified CM admin.
Currently if one phone in particular doesn't get answered the call will forward to the receptionist. But if the receptionist isn't there we want the call to go back to the original desk so a voice message can be left with the intended recipient.
Not knowing the system or tools well I bet I left out application and version info that would help but if anyone knows a way, or knows there's not a way, a post would be greatly appreciated. Thanks.