LMS 3.2 Windows - 10 minute timeout while using TACACS+ Login Module

Unanswered Question
Mar 4th, 2010

Hello,


we have changed our login module to TACACS+ (Non-ACS). All works fine when we use users which are set up in TACACS+. Using an account which does not exist (or only exists in CiscoWorks Local login module - even as fallback user) we register a timeout of 10 minutes until the login module fails the request (turned on Debugging and watching the stdout.log of tomcat). While running the backup.pl script it seems that the user "admin" tries to access the web server, but as this user is not set up in TACACS+ we have to wait 20 or more minutes until the backup starts. So, is there a way to set a timeout value for that login module?Is it known that the admin account is needed to perform the backup?


Thanks and kind regards


Allessandro

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Joe Clarke Thu, 03/04/2010 - 11:44

This delay is coming from your TACACS server.  Can you shorten the authentication failure there?  As for the user ID, check your System Identity User under Common Services > Server > Security > System Identity Setup.  Make sure this use exists in the TACACS databases.

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