We have a problem with WAAS running between 2 sites, it is optimising traffic & appears to be OK.
yesterday one of the users could not open a large excel doc.
Any tips on how to troubleshoot this, routing is fine as the user can ping the server.
Is there any reason why some traffic is optimised & other traffic appears not to be?
Is the only way to resolve this to put a sniffer on the network & capture the flow & check if it is being passed through & if so how to resolve?