I need a bit of a sanity check.
We have a UCCX 7.0 HA with CUCM 6.1 cluster (Pub/Sub) with MGCP PRI gateway.
During the BAU operation, the Pub (who is the primary listed AXL server in the UCCX config) lost power. At that time all UCCX agents got logged out and they needed to log back in manualy, and also all external calls to the agents were dropped (?!)
After the agents logged back in the calls started to come in again and it was back to BAU.
Is this normal operation? Does this have to do with TAPI failing over to the Subscriber?