03-04-2010 01:18 PM - edited 03-19-2019 12:34 AM
Hi,
I have received Cisco USB Token for Generate Certificate (USB security TOKEN) during the rolling the USB token with CUCM 7.0 its ask me for Token administrator password … but I don’t know the password so I try to recreate new administrator password , but it’s give me warning massage that it will erase all the content (I guess the security file within USB ) know I’m stuck I think the files within the two USB is erased (empty) each time I run CTL client application its ask me to insert a security Token even while I’m already connected the USB ….. What is actually was on the two USB? & can I download those file to USB from the INTERNET …..Please advice.
Regards,
SID
03-05-2010 08:01 AM
I think the default password is Cisco123. You are talking about the eToken login right?
03-05-2010 08:14 AM
Hi ,
yes i now about I tried many time but no hope.
I cannot create new password or even reset the old one..... your advices.
Regards,
Saeed IDris
03-05-2010 08:21 AM
I have only done it once.... but here is what I remember.
Activate the correct services on CUCM CTL Providers and Cert Proxy and CTL provider on the Subs
Install the CTL client 5.0 on your laptop
Make sure you have all security/firewall etc turned off on your laptop
Does the client connect to the Publisher OK?
If Yes, then select "Update CTL File"
Insert the Token
Click Add
Click Add Tokens
Click OK
It shoudl then prompt you to login with "eToken " login screen.
After it passes, restart the TFTP services
If you cant get pass the login, Im not sure. Maybe they changed something or ??
03-07-2010 10:31 PM
I am not sure but I think the smartcard service should be up and running on the workstation for the tokens to be detected. just give it a try......
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