I have installed a ICM7.5 SPRAWLER in our Lab.All was working fine until yesterday, when I suddenly started receiving the below error
This system is shutting down. Please save all work in progress and log off.
Any unsaved changes will be lost.
This shutdown was initiated by LOGGERA-9a48f5 services..
Cisco systems. Inc, ICM Node Manager Manager shuting down system. To Cancel shutdown, run the stopshut utility
and the system shutsdown. I have not done any changes to the system.
Do you have any ideas what kind of an error is this and how to resolve this?
You need to check the log files - the .ems files - in the logger directory (maybe la\logfiles). You must use dumplog to examine these.
First look at the nm (Node Manager) log file to see why it is having trouble and which of the processes has errors and cannot be restarted. Then check the offending process. Maybe increase the trace to see your problem.
Maybe the configlogger cannot talk to SQL or something. I think you will see what the problem is quite easily. Maybe you will know how to fix it, but if not, come back here with some trace and ask again.