I am struggling with getting Desk phone working. I have done everything that is recommended except for changing the Ldap port on the CCM. I have changed the port on the CUPS to the global catalog. I have restarted the CTI Manager on all CCM's and I have changed the CTI Timer to 300 and restarted the services again. I have done my best to verify that the user/phone is allowed for CTI access. I can use the click to dial application without issue so I would expect the phone and user to be configured correctly. Soft phone controll works with out issue. After changing to timer I do see (on occasion) the Server Health respond that Desk Phone (CTI) is working and it has my device listed...but when I attempt to change to that device I go into disabled immediately. If the solution is to change the CCM Ldap port what issue could that cause for my CCM users/directory listings?
Well - all I can tell you is that if I set my photo attribute to http://x.x.x.x/%%uid%%.jpeg, CUPC doesn't request anything.
If I set it to sAMAccountName, it requests jpegs for each of the people in my contact list at startup.
I can only presume that CUPS server itself is doing something a little more intelligent...
Have a look at your uid property in AD, if it's blank, then why use it?
It's in the manual:
Fetching Contact Pictures from a Web Server
You can configure a parameterized URL in the Photo field in the LDAP attribute map in Cisco Unified Presence Administration so that Cisco Unified Personal Communicator can fetch pictures from a web server instead of from the LDAP server.
Before You Begin
•Use %%uid%% as the substitution string.
You can use any LDAP attribute whose query value contains a piece of data that uniquely identifies the photo of the user. For example:
–http://wwwin.cisco.com/photo/std/%%sAMAccountName%%.jpg (for ActiveDirectory)
•The double percent symbols are required, and they must enclose the name of the LDAP attribute to substitute.
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So we back to square one.
The fix is very simple:
1) Change LDAP authentication to use GC (port 3268).
2) Restart CTIManager