Troubleshooting Inbound Busy Calls

Unanswered Question

I am having a problem with a site that is stating they get complaints of a busy signal when dialing a DID. I have looked at the call manager logs and CCDR and I don't seem to see anything. Is there a way for me to set up logging on an H323 gateway so I can capture all inbound call attempts to see if I am having a problem before the call gets to the CM? Any help is appreciated.

I have this problem too.
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Aaron Harrison Fri, 03/05/2010 - 08:28


Assuming you have ISDN PRI or BRI, you can run the command 'debug isdn q931' on the gateway to see all ISDN setups/disconnects etc.




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