Does 524SG support "feature" ring?

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Mar 5th, 2010
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I want to use the standard ring for an incoming Octo line, and set the local extensions to use the feature ring ... it doesn't seem to be working as the customer is reporting that they both sound the same ... it is working via my remote IPCUM ... any thoughts?


They are still on 7.1.3


Thanks


Aaron

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Marcos Hernandez Sun, 03/07/2010 - 07:16
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The 524 phone does not support octo lines.


Marcos

aaronc123 Sun, 03/07/2010 - 07:43
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1) I have them "working" with octo line now ... but they are not supported officially?


2) Can you comment on feature ring specifically on that phone?


THanks

Marcos Hernandez Sun, 03/07/2010 - 08:19
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Octo lines are not supported on this phone, and AFAIK, feature ring is. Can you change to dual line and test?


Marcos

aaronc123 Mon, 03/08/2010 - 12:07
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I think that I have it ...


I got you demo unit back and set it up in the lab.


1) Feature ring on the 524 is two medium rings ... it's different from the standard ring, but it's not THAT different. Certianly, it's not as different as on the 7900 phones this behavior is the same with a second dual line or octo line assigned to the phone


2) The Octo line seems to behave on the phone, but I'm not setup to test it fully


3) Both Octo line and feature ring break CCA ... feature ring really makes it freak out

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