03-05-2010 07:58 AM - edited 03-21-2019 02:16 AM
I want to use the standard ring for an incoming Octo line, and set the local extensions to use the feature ring ... it doesn't seem to be working as the customer is reporting that they both sound the same ... it is working via my remote IPCUM ... any thoughts?
They are still on 7.1.3
Thanks
Aaron
03-07-2010 07:16 AM
The 524 phone does not support octo lines.
Marcos
03-07-2010 07:43 AM
1) I have them "working" with octo line now ... but they are not supported officially?
2) Can you comment on feature ring specifically on that phone?
THanks
03-07-2010 08:19 AM
Octo lines are not supported on this phone, and AFAIK, feature ring is. Can you change to dual line and test?
Marcos
03-08-2010 12:07 PM
I think that I have it ...
I got you demo unit back and set it up in the lab.
1) Feature ring on the 524 is two medium rings ... it's different from the standard ring, but it's not THAT different. Certianly, it's not as different as on the 7900 phones this behavior is the same with a second dual line or octo line assigned to the phone
2) The Octo line seems to behave on the phone, but I'm not setup to test it fully
3) Both Octo line and feature ring break CCA ... feature ring really makes it freak out
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