03-05-2010 08:52 AM - edited 03-19-2019 12:34 AM
Greetings,
I have a Call Manager Business Edition that was synched with a customer's AD directory. However, the end users cannot log in to the ccmuser web page with either their AD password or the Call Manager end user PIN.
Any suggestions?
Thanks
George
03-05-2010 09:15 AM
Hi
Users need to be added to the CCM End Users group in CallManager admin in order to get access to that page...
Regards
Aaron
03-05-2010 09:23 AM
Thanks for your reply, Aaron.
All users are in the end user group.. I even created a new role/user group that gives users complete read/write access to all end user features. Still no go. I think it is an LDAP issue, but I'm confused because everything else works.
03-05-2010 09:53 AM
What was the actual sypmtom? Does it give you any error messages? Or the page just refreshed and stayed there like nothing happened?
Michael
03-05-2010 10:14 AM
I was shown the error of my ways by my TAC engineer. The LDAP User Search Space had quotation marks.
Thanks to all.
George
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