Unity Connection Email Attachments

Unanswered Question

I am running CM Business Edition 7.1.3.  I have configured Unity Connection to send users the voicemail messages that they recieve via an SMTP smart host.  Users are recieiving the .wav files without a problem.

Question is, can I change the "from" address of the email?  All emails are showing as coming from "Unity Connection Messaging System" and I would like to change this.  I have changed the subject field, but would also like to change the from field.

Thank You.

I have this problem too.
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David Hailey Fri, 03/12/2010 - 10:19

Sorry, I don't believe this is an option that can be changed.

Hailey

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Ryan Schwab Wed, 05/26/2010 - 10:22

I also don't see an option to change this. You can customize the Subject line until you're hearts content, but not the "From" address.....unless anyone knows differently?


Seems to me it's a Cisco Branding type thing?

David Hailey Wed, 05/26/2010 - 10:27

It's not branding.  It's that you are using a relay host to send messages so, in the "eyes" of the relay host, it is receiving a message from Unity to a specified email address...which, in turn, in what you see when you receive the message.

Hailey

Ryan Schwab Wed, 05/26/2010 - 10:32

But why not the option to change the name to say "Company ABC Messaging System [mailto:[email protected]]" ?

Currently, it's only /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Unity Connection Messaging System [mailto:[email protected]]

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}
David Hailey Wed, 05/26/2010 - 10:36

That's another discussion.  I'm just giving the scoop on the behavior.

Hailey

Mercy Jeyanathan Fri, 07/02/2010 - 11:07

I have seen the From populated if I left a message from an extension that has a Unity Connection mailbox.  The from field would be SMTP address of the sending mailbox.

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