Unity Connection Email Attachments

jecker · ‎03-05-2010

I am running CM Business Edition 7.1.3. I have configured Unity Connection to send users the voicemail messages that they recieve via an SMTP smart host. Users are recieiving the .wav files without a problem.

Question is, can I change the "from" address of the email? All emails are showing as coming from "Unity Connection Messaging System" and I would like to change this. I have changed the subject field, but would also like to change the from field.

Thank You.

David Hailey · ‎03-12-2010

Sorry, I don't believe this is an option that can be changed.

Hailey

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Ryan Schwab · ‎05-26-2010

I also don't see an option to change this. You can customize the Subject line until you're hearts content, but not the "From" address.....unless anyone knows differently?

Seems to me it's a Cisco Branding type thing?

David Hailey · ‎05-26-2010

It's not branding. It's that you are using a relay host to send messages so, in the "eyes" of the relay host, it is receiving a message from Unity to a specified email address...which, in turn, in what you see when you receive the message.

Hailey

Ryan Schwab · ‎05-26-2010

But why not the option to change the name to say "Company ABC Messaging System [mailto:whatever@company.com]" ?

Currently, it's only Unity Connection Messaging System [mailto:unityconnection@domain.com]

David Hailey · ‎05-26-2010

That's another discussion. I'm just giving the scoop on the behavior.

Hailey

Mercy Jeyanathan · ‎07-02-2010

I have seen the From populated if I left a message from an extension that has a Unity Connection mailbox. The from field would be SMTP address of the sending mailbox.