UCCX: Which CSS is used

Unanswered Question

When using UCCX integrated with UCM, If a call is directed to UCCX via a CTI Route Point and the treatment of the script is to place a external call, which CSS is used to verify the restrictions to out dial. There is a CSS on the CTI Route Point, CTI port and a CSS on the device forwarding the call to UCCX?

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Aaron Harrison Sat, 03/06/2010 - 01:47


Calls out from UCCX are made using the Line/Device CSS of the CTI port that makes the call.




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