Cisco Unified Operation Manager problem

Unanswered Question
Mar 7th, 2010
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Hi all,


I have operation manager server 2.0.3.It discovered 5035 out of 5969 ip phones i have in my ip telephony network.

I added all CUCM servers to it ,also all access switches on my network but still have the same problem.


Where is the problem?

Any ideas?

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Alex Park Sun, 03/07/2010 - 03:40
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Question: How many phones does CUCM RTMT find?

It is unclear if you may have remote sites in SRST, data switches that are unavailable or non-CDP enabled, etc.

Thanks,

Alex

youssef.ahmed Sun, 03/07/2010 - 03:51
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All my ip phones are centralized at HQ,no branshes.I have 5969 ip phones registered to my CUCM cluster.

I checked for reachability for the switches plus CDP is enabled on all my switches.


Any ideas?

Alex Park Sun, 03/07/2010 - 08:42
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Am assuming that you have sufficient CUOM licenses - can you verify that all are listed in CUOM licenses?

Are the "un-reported" phones all one type, or one gateway or some other shared characterisic?

If you delete some "reported" phones, and re-run discovery, do you see some previously "un-reported" phones?

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