Cisco Unified presence on VMware Proxy Domain Server ISSUE

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Mar 7th, 2010
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I am running CUPS server 7.0(5) on VMware(CCIE VOICE LAB) and conectiong to CUCM 7.1(3).all services appear to  have started and working normally except for the SIP Trunk portion.I have created the sip gateway in CUCM and also CUPS

When I try to change the Domain name in the "Proxy Domain" under general Proxy Parameters it appears that it reverts back to default although it allows me to save it  e.g does it matter what this Domain name is?

As a result the Sip trunk will not work correctly and presence information is not coming through to the CUPS.

I can log into the the CUPS IPPM service  from  a phone and add contacts but i cannot send messages and also the phones do not receive broadcast messages from the CUPS server.(I ssume this should come through the SIP trunk)

When I check the dashboard I get an error"Invalid proxy domain Service parameter"(Empty or set to default)..although I have tried to change several times

Is this a common issue with CUPS?is there a fix?

DO I need to set something up in CUCM or is the SIP proxy domain Just set on the CUPS?

Thank you

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htluo Sun, 03/07/2010 - 17:58
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All the things you mentioned are not relevant to each other

SIP trunk you configured on CUCM has nothing to do with the SIP domain on CUPS.

IPPM doesn't not rely on SIP trunk to work.

If you want to configure SIP domain on CUPS, you also need to configure the CUP federation FQDN at the bottom of the page (even though you're not using it).  You may configure it with a bogus value such as ""


ronnieregan Mon, 03/08/2010 - 03:33
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Hi Michael

Thank you for the reply.

Once I configured the CUP federation FQDN  at the botom of the page  the Sip proxy Domain updated.

After the Sip Trunk started working correctly the IPPM also started to work as expected.

gertjan.francois Thu, 12/23/2010 - 12:11
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Hi Guys,

Tried everything above. running version 8.0.3..

Any other idea's?



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