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PAP2 reboot reason

ev.ochakov
Level 1
Level 1

‎03-08-2010 02:06 AM - edited ‎03-21-2019 09:24 AM

Hi,

I am getting frequent reboots on PAP2-NA with reboot reason code H736c003d

Firmware upgrade (3.1.23) and factory reset did not help

What does that reason mean? Any way to solve the problem by myself?

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nseto
Level 6
Level 6

‎03-09-2010 02:13 PM

That particular reboot reason means there is hardware damage.  If under warranty, please go to http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html for the telephone number for replacement.

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