We are facing an issue in our organization. We have connected two ip phones with extentions 6901 and 6902. Extension to extension call is happening. When we call from a mobile or landline the call is landing on 6902 without any issues. In the similar way if we call the call is not landing on 6901. If we recreate the extention from 6901 to any other extention the call from pstn gets landed on it. we are able to make calls from 6901 across the pstn. I have attached the logs taken when the incomming call is made. 9663381809 is the number from which call is made. 07580226901 is the number which the call lands.We searched for duplicate enteries but did not find any.
Please look into this issue and provide a workaround on this.