Solved: NAC Agent detects Vista as Windows XP MCE

draper7 · ‎03-10-2010

Anyone know why a Vista system would be detected as Windows XP Media Center Edition? It is a new laptop that hasn't been upgraded as far as I know...

Per Clean Access reports:

Operating System: Windows XP Media Center Edition

Agent Version: 4.7.2.10

Agent Type: Windows Agent

We are running 4.7.1 CAM/CAS.

Thanks,

-Dusty

Faisal Sehbai · ‎03-10-2010

Dusty,

Can you check whether the agent is running in compatibility mode?

Faisal

Faisal Sehbai · ‎03-10-2010

Dusty,

Can you check whether the agent is running in compatibility mode?

Faisal

draper7 · ‎03-10-2010

Faisal,

It was in compatibilty mode. Thanks for the fast response.

FTW: Right click nacagentui.exe, Properties, Compatibilty tab, uncheck "Run this program in compatibility mode for:"

Thanks,

-Dusty