Recording Tones on 7937 Conference Phone

Unanswered Question
Mar 11th, 2010

Hi all,


I have a customer with a requirement for Beep Tones for any phones that are recorded. I am not sure if it is mandantory law in Australia to enable such beep tones in the lines that are recorded. While there is such a Recording Tone option on the cisco 7975G phones, I could not find such a field for the 7937 phones. Is there any work around to provide the recording beep tones for the conference phones? Thanks.

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traqglow@hotmail.com Wed, 01/12/2011 - 09:05

This posted question is a bit out-dated, however I will try to revive it as others may benifit if a solution is found. I'm now running into this same issue. I can't setup recording tones for my CP-7937G. I can pull up the recording tone options for my 7945's and 7961's within CUCM "Product Specific Configuration Layout", however this option does not exist for a CP-7937G device options within CUCM. If anyone has any idea how to get the recording tone to play for the CP-7937/G, please let us know. My CP-7937G is currently running Software Version  1.3(4), BootROM Version  1.0 under CUCM 7.1. I really need this as, it's currently a NY State Law, all parties must be notified if they are being recorded.


Thanks.

ronfiander Wed, 09/28/2011 - 11:16

I know this is an older thread, but an answer was never given.  Is it fair to say that the recording tone option is not available for this phone.

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