Error messages in TSP-Trace

Unanswered Question
Mar 11th, 2010
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Hello,


I receveive some error messages in the TSP-Trace, but do not know what they mean.

Wondering this is not support by Cisco TAC, I hope to get help on thisissue from others who might have experience on this.


These are the error messages of the TSP-Trace:


1.

03/04/2010 19:35:15.748 CiscoTSP005.tsp|   CSelsiusTSPDeviceList::FirePhoneCreateEvent() *ERROR* m_lpfnPhoneCreateProc does not exist.|<LVL::Error><MASK::0400>
03/04/2010 19:35:15.748 CiscoTSP005.tsp|   DeviceGetLineInfoRequest::Trace :dwSequenceNumber = 0x0000000C|<LVL::Special><MASK::0200>

2.

03/04/2010 19:35:15.764 CiscoTSP005.tsp|   CSelsiusTSPLine::FireLineCreateEvent() m_TAPIPermanentLineID=[0x00000134] Firing TAPI message.|<LVL::Special><MASK::0400>
03/04/2010 19:35:15.764 CiscoTSP005.tsp|   CSelsiusTSPLineList::FireLineCreateEvent() *ERROR* m_lpfnLineCreateProc does not exist.|<LVL::Error><MASK::0400>
03/04/2010 19:35:15.764 CiscoTSP005.tsp|   CSelsiusTSPDeviceList::FirePhoneCreateEvent() *ERROR* m_lpfnPhoneCreateProc does not exist.|<LVL::Error><MASK::0400>


Thank you in advance.

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Aaron Harrison Thu, 03/11/2010 - 02:53
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Hi


Firstly, I would make sure you are running the correct version of TSP as downloaded from your CCM (it changes when you upgrade or apply SRs).


If you are running the correct version I would refer back to the vendor of whatever application is using the TSP for support... if it's something common post back further information on the application and the problems it is causing you and someone may be able to help...


Regards


Aaron

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