Unable to add or delete phones on CUCM 5.1

Unanswered Question
Mar 12th, 2010

Hello all,

When i am trying to add or delete an IP phone, I am getting this error:

"Add failed.User defined routine (licenserequest) execution failed"

Please note that they are still remaining units for the phones and I am not out of licenses. I would appreciate your help!!

I have this problem too.
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wissamnad Tue, 03/16/2010 - 03:32


I tried to restart the licensing service but didnt work, so i restarted the cluster to make sure that all services will be restarted and didnt solve my problem yet !! Any ideas?



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