Originator Caller ID forwarded when CFA is active.

Unanswered Question
Mar 12th, 2010

Repost due to fact I labeled the issue incorrectly

Could someone please give guidance on this scenario.

Originator calling from 208-422-xxxx to a UC560 at 720-283-xx23.

xx23 is a phone-dn at xx23

The line xx23 is CFA to 9-1-303-307-xxxx

Which is across the PSTN via ISDN PRI.

When the call shows up at 303-307-xxxx it is showing Caller ID of  720-283-xx23.

The customer wants to see the orginators Caller ID of 208-422-xxxx.  I know this can be done on

Call Managers.  I just do not know how to do it on UC520 products.  Does this have to be done with

Dial peers and Translation rules?  any guidance would be appreciated.

thanks

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Marcos Hernandez Sun, 03/14/2010 - 18:40

This is the default behavior. Some translation rule is probably kicking in and replacing the calling number. Can we see your configuration? Remember to remove all the sensitive information in it...

Marcos

tknapp Mon, 03/15/2010 - 08:25

Thanks for reply:  Attached is the show run taken from the show tech.

Any help would be appreciated.  Thanks again

Attachment: 
Marcos Hernandez Sat, 03/20/2010 - 07:40

Hmm. I don't see anything wrong in the config. The right translation profile is being applied to your PRI POTS dial peers, and that only manipulates the called number (to remove the leading "9"). That means that we are not touching (from a xlation rule point of view) the numbers at all. Can you provide a "debug isdn q931" for the entire call flow?

Thanks,


Marcos

Actions

This Discussion