MGCP GW Registration Failure

Unanswered Question
Mar 14th, 2010

Hello Experts,

We are facing problem with the MGCP Gateway from yesterday. It is showig on the gateway side that it isregistered with the call manager, but the endpoints of this gateway is showing unregistered in call manager side. Whenever i re-iniate the MGCP Process by typing

no mgcp


then for the some time ( for 1 2 minutes ) , it shows that the MGCP gateway enpoints are registered but after that it becomes unregistered again.

Can someone explain me what is the reason behind ?

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ssengotaiyan Wed, 11/30/2011 - 05:15

Hi i am also having problem in cucm8.6. did you get any solution for this. please post it if you have any workarround.

thanks in advance



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Anas Abueideh Thu, 03/21/2013 - 05:31


delete the gateway from CCM. remove the MGCP from the voice gateway, reload the gateway.

after that configure the MGCP gateway and it to the CCM.

I have faced this issue in Call manager 7



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Hi Anas,

Thanks for the help.

I have restarted the CM service on both PUB and SUB after that my problem is resolved.

Also I have observed one thing when i was removing the MGCP call agent,Gw seems to be register but when reset the gateway showing unregister.


no mgcp call-agent

no mgcp


So final solution is restart the CM services.

Anas Abueideh Mon, 03/25/2013 - 04:24

Hi Sachin,

good for you.

when you do reset from call manager, you need to run "no mgcp" and "mgcp" on the gateway



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