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MGCP GW Registration Failure

Muhammad Awais Khan
Cisco Employee
Cisco Employee

‎03-14-2010 12:36 AM - edited ‎03-15-2019 09:45 PM

Hello Experts,

We are facing problem with the MGCP Gateway from yesterday. It is showig on the gateway side that it isregistered with the call manager, but the endpoints of this gateway is showing unregistered in call manager side. Whenever i re-iniate the MGCP Process by typing

no mgcp

mgcp

then for the some time ( for 1 2 minutes ) , it shows that the MGCP gateway enpoints are registered but after that it becomes unregistered again.

Can someone explain me what is the reason behind ?

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8 Replies 8

ssengotaiyan
Level 1
Level 1

‎11-30-2011 05:15 AM

Hi i am also having problem in cucm8.6. did you get any solution for this. please post it if you have any workarround.

thanks in advance

regards

SS

Sent from Cisco Technical Support iPhone App

0 Helpful

kalekars
Level 1
Level 1
In response to ssengotaiyan

‎03-21-2013 04:41 AM

Hi i am also having the same issue in cucm8.6.when i added the gateway for minute it was register and after that showing unregistered in CUCM.

Please suggesr....

regds,

Sachin

0 Helpful

Anas Abueideh
Level 9
Level 9

‎03-21-2013 05:31 AM

Hi,

delete the gateway from CCM. remove the MGCP from the voice gateway, reload the gateway.

after that configure the MGCP gateway and it to the CCM.

I have faced this issue in Call manager 7

HTH

Anas

please rate if it is helpful

0 Helpful

Anas Abueideh
Level 9
Level 9

‎03-21-2013 05:33 AM

Hi,

kindly find the below thread, it is helpful

https://supportforums.cisco.com/message/3759925#3759925

HTH

Anas

please rate if it is helpful

0 Helpful

kalekars
Level 1
Level 1
In response to Anas Abueideh

‎03-25-2013 03:13 AM

Hi Anas,

Thanks for the help.

I have restarted the CM service on both PUB and SUB after that my problem is resolved.

Also I have observed one thing when i was removing the MGCP call agent,Gw seems to be register but when reset the gateway showing unregister.

Commands:-

no mgcp call-agent

no mgcp

mgcp

So final solution is restart the CM services.

0 Helpful

Anas Abueideh
Level 9
Level 9
In response to kalekars

‎03-25-2013 04:24 AM

Hi Sachin,

good for you.

when you do reset from call manager, you need to run "no mgcp" and "mgcp" on the gateway

HTH

Anas

please rate if it is helpful

0 Helpful

Hythim Ali El Hadad
Level 6
Level 6
In response to Anas Abueideh

‎03-25-2013 07:03 AM

It is bad solving such cases by resetting CM whole service

Customers will get annoyed

Regards

Haitham

0 Helpful

Anas Abueideh
Level 9
Level 9
In response to Hythim Ali El Hadad

‎03-25-2013 07:20 AM

due to that i don't recommend MGCP GWs, H323 is more more stable

Anas

0 Helpful
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