SPA5XXG / Call Pickup / Asterisk 1.4

michael · ‎03-14-2010

I've configured the line keys on the SPA509G and SPA525G as follow:

Disabled

Private

fnc=blf+sd+cp;sub=2002@$PROXY;nme=Surat

After that, the BLF and SD function are working as expected but the CP function is not working. When a line key on the configured phone is blinking red and I press it the phone answers "Unavailable To *36". *36 is what I configured in 'Attendant Console Call Pickup Code:' in the Attendant Console Tab.

Best regards,

Michael

michael · ‎03-15-2010

Now it's working.

I forgot to define the CALLGROUP and the PICKUPGROUP in Elastix. This group number needs to be the same for the phones which should pickup each others calls.

Michael