Plantronics USB Handset 1100M with IP Communicator

Answered Question
Mar 15th, 2010

I was wondering if anybody had managed to get the Plantronics Audio 1100M USB handset working properly with IP Communicator? I appreciate that the handset says optimized for MS Office Communicator and on the most part the handset works with IPC, BUT you cannot dial from it as the green connect button causes IPC to freak out, same applies to the Red 'Hang up' button.


Has anyone managed to come across a workaround or perhaps there is a recommended USB handset that is fully compatible with IPC?


Thanks, Nick

Correct Answer by A00460610 about 4 years 12 months ago

We had ann issue with plantronics Blackwire 200 and cisco ip communicator (CIPC) and in the link Rob posted we found that in some cases you need to install a plantronics software called Spokes for the Answer/hang up button to work.

Correct Answer by Rob Huffman about 6 years 11 months ago

Hi Nick,



Here is one good site that shows the Plantronics Headsets that

have been tested with CIPC as part of the "Partner" program;


http://www.plantronics.com/north_america/en_US/uc/partners/cisco/



Cheers!

Rob


PS: there is a good "Quick reference card" link off this page (above)

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nickpalmermorewood Mon, 03/15/2010 - 07:38

Thanks Rob, we won't be able to use the 1100M which is a shame.


However at least we have an idea what is listed as officially compatible.

Rob Huffman Mon, 03/15/2010 - 08:04

Hey Nick,


You are most welcome my friend The "Savi" is the most popular model

with our users.


Cheers!

Rob

Correct Answer
A00460610 Mon, 02/27/2012 - 11:25

We had ann issue with plantronics Blackwire 200 and cisco ip communicator (CIPC) and in the link Rob posted we found that in some cases you need to install a plantronics software called Spokes for the Answer/hang up button to work.

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