Solved: Plantronics USB Handset 1100M with IP Communicator

nickpalmermorewood · ‎03-15-2010

I was wondering if anybody had managed to get the Plantronics Audio 1100M USB handset working properly with IP Communicator? I appreciate that the handset says optimized for MS Office Communicator and on the most part the handset works with IPC, BUT you cannot dial from it as the green connect button causes IPC to freak out, same applies to the Red 'Hang up' button.

Has anyone managed to come across a workaround or perhaps there is a recommended USB handset that is fully compatible with IPC?

Thanks, Nick

Rob Huffman · ‎03-15-2010

Hi Nick,

Here is one good site that shows the Plantronics Headsets that

have been tested with CIPC as part of the "Partner" program;

http://www.plantronics.com/north_america/en_US/uc/partners/cisco/

Cheers!

Rob

PS: there is a good "Quick reference card" link off this page (above)

View solution in original post

A00460610 · ‎02-27-2012

We had ann issue with plantronics Blackwire 200 and cisco ip communicator (CIPC) and in the link Rob posted we found that in some cases you need to install a plantronics software called Spokes for the Answer/hang up button to work.

View solution in original post

Rob Huffman · ‎03-15-2010

Hi Nick,

Here is one good site that shows the Plantronics Headsets that

have been tested with CIPC as part of the "Partner" program;

http://www.plantronics.com/north_america/en_US/uc/partners/cisco/

Cheers!

Rob

PS: there is a good "Quick reference card" link off this page (above)

nickpalmermorewood · ‎03-15-2010

Thanks Rob, we won't be able to use the 1100M which is a shame.

However at least we have an idea what is listed as officially compatible.

Rob Huffman · ‎03-15-2010

Hey Nick,

You are most welcome my friend The "Savi" is the most popular model

with our users.

Cheers!

Rob

A00460610 · ‎02-27-2012

We had ann issue with plantronics Blackwire 200 and cisco ip communicator (CIPC) and in the link Rob posted we found that in some cases you need to install a plantronics software called Spokes for the Answer/hang up button to work.