I work at a head office for a retail company and we are currently running CallManager 4.1.
There is now a need for us to start adding speed dials in order for people in the head office here to call the stores (normal external call).
We currently have a few stores and what we do at the moment is:
1. Add translation pattern. So I'll put the actual number in and the speeddial eg. *5109
2. Add this details to the users so that it appears on the internal directory.
Up until now this has worked fine when we do one or two stores. How though will I be able to add 500 stores easily? The users I can easily add using BAT. But how do I add all the translation patterns in.
Also, some users here are allowed to call only internally. They need to be able to dial speed dials however. Which works fine when I add them as I do above. In translation pattern.
Is there a better/smarter way of doing this?
Thanks a mil